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Frequently Asked
Questions
What do your bracelets look
like?
These
are the same bracelets you probably remember from when
you were a kid. They are time tested,
stylish
and tough. Our bracelets are laser engraved providing the best
quality and durable marking. Our medical and child id bracelets are
laser marked on the underside. Our bracelets are contoured to fit any size wrist comfortably.
Laser Engraving is PROVEN tough
Laser engraving
is so tough that the same process and chemicals we use is also
used by NASA, the US Military, tool manufactures and industrial companies
worldwide. Laser marking has been tested and survived treatments
to salt water, red hot torches, liquid nitrogen, and acid. Of course we don't expect your bracelet to
have to be subjected to these environments, it's just an
illustration on how tough laser marking really is. They are safe
to wear and kids love them!
How do I size my
bracelets?
Because
sizing is best done while the child is present, we
currently don't size bracelets. Sizing is fairly easy by
removing links from the chain and re-hooking the jump
rings or simply fastening the clasp further up the chain. Below is a
picture of the twist link chain before we attach the bracelet plate. If your
child outgrows the bracelet, you can contact us for additional stainless
steel chain for $2.50
How long does it take to receive
my bracelets?
Your order gets immediate
attention as soon as we receive it. Most orders are filled within 72
hours.
Orders are prepped,
labeled and bar-coded for accurate delivery. Please allow enough time to
reach your destination, usually 3-10 business days from day of shipment.
Is ordering online safe?
Yes. We have taken important
steps to
insure your information remains safe. Please read our privacy statement and rest assured that your order is in good hands. Our
site is secure utilizing SSL encryption.
Do you offer
discounts?
Yes. Although we have a terrific price when you buy just one, we have a
excellent bundle price when you buy two or more. Many customers get extended
family, neighbors and friends involved when placing an order to take full
advantage of our bundle prices. Some parents will order 3 bracelets for 1
child with different designs so they can get the value priced packages and
offer their child variety.
Occasionally we will offer a timely promotions to offer even a greater
value.
Can I fax you my
order?
Yes.
Simply choose your package and then print out the form .
You will also need to print out the
payment
form .
Complete both forms and fax to (916) 405-3729
Can I mail you
my order?
Yes. Simply choose your
package and then print out the form . You will also need
to print out the
payment
form too.
Complete both forms.
Mail
to:
IDTAGS.COM
4801 LAGUNA BLVD.
SUITE 105-335
ELK GROVE, CA 95758
What forms of payment do you
accept?
We accept checks, money orders, cashier checks,
Paypal, Visa, MasterCard, Discover
and American Express. Make checks payable to IDTAGS.COM. Return checks are
subject to a minimum of $25 fee.
How do I
contact you?
We are a working shop, so
inquiries will be answered as soon as possible.
Email us at
sales@idtags.com
Fax 916-244-0361
Mail: IDTAGS.COM
4801 LAGUNA BLVD.
SUITE 105-335
ELK GROVE, CA 95758
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